Covance Manager, Proposal Management in Shanghai, China

Job Overview

  • Is accountable and provides leadership for all aspects of the appropriate proposal/budget process (text, quote, budget, and/or response to Requests for Information [RFIs]

  • May leads strategic and/or highly complex opportunities and/or initiatives

  • Is accountable for assigned team workload management, monitoring team capacity, and assisting in priority setting

  • Triages and assigns new enquiries as needed

  • Performs line management of assigned team members under the supervision of a Sr. Manager or above

  • Executes supervisory duties for assigned staff including work scheduling, performance evaluation activities, career development and preparation of training plans, where applicable with support of a Manager or above

  • Identifies and resolves issues around client enquiry requirements and Covance capabilities

  • Organizes and leads (and/or coaches others on) of strategic and operational calls related to the opportunity/account

  • May work across the organization in matrix environmentacross multiple time-zones and locationsto lead the process and complete deliverables

  • Liaises with third party vendors/vendor managers for provision of quotations and/or information where required.

  • Is accountable for and provides guidance on the preparation of high quality and accurate documents in accordance with agreed strategy and Sponsor expectations under the pressure of changing timelines

  • May (based on business unit and/or team expectation) lead and/or provide guidance for internal and external opportunity management negotiations (i.e. pricing, process, timelines, resources, etc.)

  • May (based on business unit and/or team expectation) prepare opportunity summaries for approval/sign off, either via discussion, email, or teleconference, as applicable in the appropriate process.

  • Is accountable for timely delivery of assigned opportunities across direct supervision

  • Performs timely and accurate data entry into departmental and/or corporate databases/systems as appropriate

  • May (based on business unit and/or team expectation) support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings

  • Maintains appropriate knowledge of current and future technical and regulatory environments

  • Identifies and is accountable for driving ways to improve the efficiency and quality of processes and the resulting deliverables, influencing key stakeholders as applicable

  • May (based on business unit and/or team expectation) contribute to assigned client relationship improvement activities and implementation

  • Provides training and guidance to new and less experienced staff on all aspects of position requirements

  • Performs quality control activities per the appropriate process/requirements

  • May (based on business unit and/or team expectation) assist with hosting sales-focused inbound client visits

  • May (based on business unit and/or team expectation) be expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process, and to suggest areas for streamlining/improving content and/or structure

  • Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.

Education/Qualifications

Bachelor’s degree required in related field or equivalent work experience

Experience

Minimum of 8 years direct CRO/pharma experience with 2 years in a supervisory role or proven people management ability

  • Applicable minimum years of experience in related field, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties

  • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact

  • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)

  • Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is preferred

  • Demonstrated text editing and writing skills (based on business unit and/or team expectations)

  • Demonstrated ability to plan, multi-task and prioritize

  • Demonstrated teamwork, communication (written and verbal), and organizational skills

  • Proven ability to work independently

  • Ability to work to deadlines

  • Strong analytical skills

  • Ability to maintain confidentiality of employee data and information during interaction with staff at all levels

  • Ability to communicate appropriately and effectively with internal stakeholders, clients and Covance senior management

  • Positive attitude and sense of urgency

  • Possesses an ability to work across Business Units; learns about Business Units currently unfamiliar to them

  • Demonstrate management ability (to include, but not limited to, coaching and development, workload management, time management, excellent written and verbal communication, and positive change management)

  • Ability to work irregular and/or extended hours as needed to meet the client deadlines.

Job Number 2018-26714

Job Category Client Services

Position Type Full-Time

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