Covance Grant Payment, Sr. Assoc in Madison, Wisconsin

Job Overview

  • Accountable for the overall payment management of assigned studies which includes initial communication with PMs and sites during payment set-up in the system, execution of timely and accurate payment to the sites, issue resolution and final study reconciliation

  • Responsible for processing and tracking payments to Investigators and other payees in support of a clinical trial

  • Identify payment criteria and administer payments to each investigator and process all pass through costs

  • Assist in preparation of the study budget template

  • Liaise with GSS Site Contracts teams regarding payment terms in investigator agreements

  • Communicate with sites and clinical teams regarding payment questions or updates

  • Contribute to communication on project-related matters with the clinical project team under the direction of the Grant Payment leadership

  • Provide excellent customer service and timely site issue resolution

  • Maintain and update payment tracking information in CTMS

  • Setup and maintain financial files throughout the course of the study including payment documentation, investigator financial files and amendments

  • Reconcile all study payments on a routine basis and provide financial reports to clients as requested

  • Provide site payment documentation for sponsor audits as requested

  • Understand and follow project specific and GSS policies and procedures

  • Generate investigative site payment reports for project team review (if applicable)

  • Liaise with Finance team regarding site payment issues

  • Assist in the development and testing of new Grant Payment systems and standard processes

  • Assist with maintenance of training and other manuals for the Grant Payment team

  • Support client audit demands as necessary

  • Assist team with troubleshooting payment issues

  • Conduct Grant or Budget Training for new Finance team members

  • Identify and work to deploy process improvements

Perform other duties as assigned by management


University/College degree (Business or Accounting preferred) AND four (4) years work experience in a financial, clinical trial, or grant payment position.

  • Strong computer skills with an ability to understand, access and leverage technology alternatives


  • Minimum four (4) years transactional accounting (e.g. A/P, Billing, etc.) or relevant financial or clinical trial related experience Preferred:

  • Working knowledge of clinical trial payment process and familiarity with investigator contracts and budgets; previous interaction with operational project teams and investigative sites preferred

  • Public speaking - comfortable in delivering instruction to small groups

  • Strong networking abilities and an ability/willingness to work with internal and external stakeholders across the globe

  • Strong analytical skills

  • Good organizational and time management skills

  • Excellent communication / writing skills

  • Customer oriented

  • Strong computer skills with an ability to access and leverage technology alternatives

  • Computer proficiency (MS Office - Word, Excel, Power Point and Internet skills), aptitude for training, capable of operating standard office equipment (e.g. fax, copier etc.).

  • Flexible and adaptable to a developing work environment

  • Self-motivation with the ability to work under pressure to meet deadlines

  • Works well independently as well as in a team environment

  • Detail and process oriented

  • Positive attitude and approach

Job Number 2019-29002

Job Category Finance

Position Type Full-Time

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