Covance Costing Assoc I in Madison, Wisconsin

Job Overview

  • Interprets low to high complexity study designs for pertinent costing requirements and reviews design changes as they apply to the scope of the work

  • Works closely with client managers, operations, finance, and other internal partners on complex study designs and costing of those designs

  • Provides workload support in a costing function across multiple service lines and/or sites (i.e.; North America Tox and Metabolism or Harrogate and NA Metabolism)

  • Has knowledge of the systems being used in the costing function

  • Provides general information about business units and metrics, processes and operations to customers

  • Provides assistance with managing various aspects of quotes, proposals and RFI development for assigned opportunities; adhering to agreed upon BU-Specific and enterprise-wide proposal and pricing processes (i.e. collating data, following up with other departments, etc.)

  • Maintain training manuals for the global costing functions

  • Performs tasks in support of the global costing workload as required

  • Assists in the costing activities and process improvement initiatives with relevant internal customers

  • Assists in the creation and implementation of new processes as standards to improve business as a result of process projects

  • Prepares detailed estimates of labor and material costs using appropriate software; provides clarification on metric and cost information as needed; understand and applies resource metrics; provides labor estimates for quote and contract initiation

  • Monitors and ensures the timely costing of any changes to the scope of the study/project

  • Ensure acceptable levels of customer satisfaction

  • Actively engage with internal customers to resolve issues that arise in a timely fashion

  • Complete peer review requests and actively manage quality control

  • Actively identifies new areas for learning and uses newly gained knowledge and skill on the job

  • Contribute to the design, preparation and delivery of operational metrics for the Costing group

  • Ensures Sarbanes Oxley Compliance from a costing and pricing perspective as applicable

  • Supports costing and pricing SMEs and Operational leaders to update metrics in the costing tools as needed

  • Work cross-functionally within the client experience team to resolve quote, contract and billing issues in a timely manner

  • Other duties as assigned

Education/Qualifications

Bachelor’s degree in a scientific, business or related field (or equivalent work experience)

Experience

  • Ability to review and analyze data required

  • Well-founded user knowledge of software applications required

  • Effective interpersonal skills required

  • Ability to effectively communicate with multiple levels of the organization required

  • Good negotiation skills required

  • Demonstrated attention to detail; consistent accuracy required

  • Ability to participate in implementing process improvement

  • Ability to report and present information required

  • Knowledge of study plans and of the design of Early Development studies required

  • Ability to work to deadlines

  • Strong analytical skills

  • Ability to communicate appropriately and effectively with colleagues

  • Positive attitude and sense of urgency

  • Advanced knowledge in use of computer systems, databases and relevant applications

  • Familiarity with Life Science/Contract Service or similar business and general operating procedures

  • Effective interpersonal and customer service skills; excellent oral and written communication skills

  • Demonstrated attention to detail; consistent accuracy

  • Ability to effectively communicate with internal customers and operational contacts

  • Proven ability to work independently

  • Identify areas of opportunity in the processes, communicate with management and execute on approved recommendations

  • Must be a pro-active problem solver, interacting with internal customers, to meet the business needs in an efficient and timely manner

Job Number 2018-24165

Job Category Client Services

Position Type Full-Time

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