Covance ITC Program Representative in Gaithersburg, Maryland

Job Overview

A career at Covance will provide an amazing opportunity to bring the miracles of medicine to patients every day! Joining Covance will offer a rewarding career, a chance to work in an energetic & team oriented work place, and access to great benefits! Our mission is to help our clients bring the miracles of medicine to market sooner. As an employee your work will be meaningful, the patient outcomes are real, and the results are lasting.

We are presently hiring a Program Representative for our Gaithersburg, MD location.

The Program Representative is responsible for providing administrative and essential operational support to their assigned program(s). The Program Representative will be a team player who is a quick learner, confident, and disciplined serving as a primary coordinate for administrative tasks that supporting a diverse set of activities the program requires.

This is your opportunity to have an exciting career while making a difference in people’s lives.

Additional Job Responsibilities include :

  • Assist clients through taking incoming calls, and documenting all calls appropriately.

  • Make follow up calls as necessary to clients obtaining additional information.

  • Provide clean and accurate data entry in applicable software systems.

  • Manage, organize, and coordinate all outgoing mailings.

Education/Qualifications

  • The Program Representative will hold a High School Diploma or GED. A degree or evidence of continual work towards a degree is encouraged.

Experience

  • One or more years of prior healthcare or other customer service experience is preferred.

Job Number 2018-23036

Job Category Administration/Clerical

Position Type Full-Time

Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.