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Covance Clinical Operations Supervisor in Dallas, Texas

Job Overview:

Are you ready to take your career to the next level? Come join our growing team in Dallas and be part of our mission in helping to improve lives. This position is office based in Dallas, TX.

Here are a few (not all) of the essential tasks:

  • Directly supervises staff which may consist of study team members.

  • Current knowledge of ICH/GCP standards.

  • Demonstrate ability to lead by example and to encourage team members to seek solutions.

  • Ensure that the safety, welfare and dignity of research subjects are not compromised.

  • Ensure the quality of service provided by team members meets the requirements of both internal and external clients.

  • Instill in all team members responsible to him/her the Company’s commitment to quality and meeting the client’s requirement without error, on time, every time.

  • Play an active role in the development and implementation of Quality within his/her area of responsibility.

  • Ensure that appropriate training programs are in place so that all personnel under his/her supervision are adequately and properly trained for their job requirements.

  • Ensure that all training files are up to date and complete in accordance with SOPs and ICH/GCP.

  • Ensure all work in his/her area is carried out in strict accordance with relevant protocols, SOPs, and in compliance with ICH/GCP.

  • Ensure that the staff under his/her supervision area at all times adequate in quality and quantity to meet the agreed forecasted workload. Recommend changes if necessary and justify them in accordance with company policy.

  • Ensure that a safe working environment is maintained and that safe working practices are employed.

  • Keep management up to date on all aspects of his/her job and initiate improvements.

  • Manage his/her area so as to meet the budgeted standard of performance.

  • Respond constructively to management and QA ensuring that any GCP/ICH deficiencies are followed up with prompt remedial action.

  • Performs supervisory duties including but not limited to interviewing, hiring, training, intervention, discipline, and discharge of operations staff.

  • Coaches and mentors staff. Initiates, plans and implements appropriate staff development programs.

  • Continuously seeks out new and better ideas, driving best practices.


  • BS in science or medical field or LPN, LVN or AD degree

  • Six Sigma Green Belt is preferred.


  • 3 years related experience including 1-2 years of research experience with a BS degree.

  • 5-7 years of related experience including 1-2 years of research experience with a LPN, LVN or AD degree

  • Line management experience

  • Additional experience may be substituted for education.


Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.