Covance Senior Manager Patient Recruitment in Boston, Massachusetts

Job Overview

An experienced Manager, you will be responsible for leading project patient recruitment and retention strategies for assigned trials, ensuring the successful delivery of specific strategies placed with our vendors.

Working closely with the project team, you will have the opportunity to play a critical role in implementing new innovative strategies.

Study Delivery

  • Lead project recruitment and retention initiatives

  • Support and coach Project Managers in implementing aspects of their Patient Recruitment and Retention plan

  • Providing additional support to Project Leaders by collecting data and re-working aspects of the Strategic Patient Recruitment and Retention Plan at times when project intervention is deemed necessary

  • Provide Project team support to ensure the implementation of Patient recruitment and retention principles and tools

  • Ensure Patient Recruitment and retention strategies and plans are focused upon patients, parent, caregivers and/or family members

  • Input into the Balanced score card for vendors used to evaluate the success of patient recruitment strategies and retention campaigns

  • Work with the feasibility team on early planning

  • Lead the recruitment and retention strategy for a particular group of projects


  • May serve as support for Patient recruitment and retention plans for Business Development and Project Leaders

  • Demonstrate ownership and accountability in support of clients through effective study program solving

  • Support client facing meetings regarding Patient recruitment and retention which may include, but not limited to capabilities, strategies and site performance and relevant budgetary elements


  • Work with Vendors to understand the costings, provision of services and the ongoing study progress

  • Proactively manage the multiple relationships as well as accelerated patient recruitment and retention throughout the trial duration

  • Support collaboration across Investigator, Patient and Operational Quality Management group functions to provide predictive modelling of patients and site opportunities to accelerate deliverables and consistency meet client expectations

  • Perform other duties as assigned by management


  • University/College Degree (preferably Post graduate and Life Sciences) or certification in a related allied health profession (i.e. Nursing, medical or laboratory technology) from an appropriately accredited institution or equivalent education and experience


Minimum Required:

  • Clinical Research experience to include project management experience.

  • Previous relevant clinical research experience in Investigational site or relevant research institution, pharmaceutical, biotech or contract research organization

  • Strong abilities to negotiate and liaise with customers (internal & external) in a professional manner


  • Thorough understanding of global drug development and the clinical trial project management process, with a special emphasis on patient recruitment and retention

  • Thorough and practical working knowledge of ICH-GCP Guidelines, including relevant international requirements/guidelines for the conduct of global clinical development programs

  • An understanding of aspects surrounding business development (time and cost estimates, bid defense, contracts)

Job Number 2018-19514

Job Category Clinical Operations

Position Type Full-Time

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